• All GCU lobbies will have special hours on Friday, April 7th for Good Friday. Please click here to view our special hours. Remember, you can still access your accounts 24/7 via our Online Mobile Banking services, and by calling us anytime at 505-982-8942 or 800-540-5382.

FAQs


What should I do if my wallet is lost or stolen?

If your wallet has been lost or stolen, take the following actions:

  • Contact the credit union.
  • Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and Trans Union: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
  • Notify the SSN national fraud hotline at 1-800-269-0271.
  • Cancel your credit cards.
  • File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.

 

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Guadalupe Credit Union
3601 Mimbres Lane
Santa Fe, New Mexico 87507
505-982-8942 | 1-800-540-5382

Routing Number: 307084347

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