FAQs


What should I do if my wallet is lost or stolen?

If your wallet has been lost or stolen, take the following actions:

  • Contact the credit union.
  • Call the three major credit reporting agencies (Equifax: 1-800-525-6285, Experian: 1-888-397-3742 and Trans Union: 1-800-680-7289) and ask them to immediately place a Fraud Alert on your name and Social Security number. The alert means any company that checks your credit knows your information was stolen and they have to contact you by phone to authorize new credit.
  • Notify the SSN national fraud hotline at 1-800-269-0271.
  • Cancel your credit cards.
  • File a police report the same day, if at all possible, in the jurisdiction where your wallet was stolen.

 

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3601 Mimbres Lane
Santa Fe, New Mexico 87507
505-982-8942 | 1-800-540-5382

Routing Number: 307084347

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